Property Management Platform

Designing a digital platform to streamline property management for landlords and tenants.

Role

Product Designer

Industry

PropTech

Client

Apropos - DJ Alexander

Stage 1. Project Overview

Apropos is a digital platform created for DJ Alexander to simplify residential property management for landlords and tenants. It provides 24/7 access to information, booking, and maintenance, improving transparency and reducing manual processes.

Highlights

3 interconnected portals (Tenant, Landlord, Public Website)
Thousands of properties managed across the UK
Nationwide licensed business partners
24/7 access to property information and services

Stage 2. Challenges

Needed to build three portals with interconnected features and shared data.
Compliance with rental and residential property laws across different regions.
Secure handling of payments, applications, and contracts.
Real-time booking, application, and maintenance reporting.

Stage 1. Project Overview

Highlights

3 interconnected portals (Tenant, Landlord, Public Website)
Thousands of properties managed across the UK
Nationwide licensed business partners
24/7 access to property information and services

Stage 2. Challenges

Needed to build three portals with interconnected features and shared data.
Compliance with rental and residential property laws across different regions.
Secure handling of payments, applications, and contracts.
Real-time booking, application, and maintenance reporting.

Stage 3. Solutions

Designed an end-to-end platform with central administration and automated processes.
Tenant Portal: booking viewings, property applications, rent payments, and maintenance requests.
Landlord Portal: reviewing applications, running checks, and tracking property performance.
Shared Workflows: standardised processes to improve transparency, reduce manual tasks, and support compliance.
User Experience: responsive design and simple navigation to support both landlords and tenants.

Stage 4. Outcomes

Delivered a seamless digital platform that connected landlords and tenants in one system.
Enabled DJ Alexander to manage thousands of properties more efficiently.
Supported smaller agencies by providing access to the same system.
Improved transparency, communication, and service quality across property management processes.

My Involvement

I worked as a Product Designer on the creation of the tenant, landlord, and public-facing portals. My focus was on designing clear workflows, ensuring accessibility, and delivering responsive, easy-to-use interfaces. I collaborated with stakeholders and developers to align the platform with legal requirements while keeping usability at the centre of the design.